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Terms and Conditions

Welcome to Perfetite! These Terms and Conditions (“Terms”) govern your use of our website https://www.perfetite.com/ and the purchase of products offered through the Website. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Website.

 

1. Use of the Website

1.1. Eligibility: You must be at least 18 years of age to use our Website. By using the Website, you confirm that you meet this requirement.

1.2. Account Registration: When creating an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account details and all activities under your account.

1.3. Prohibited Activities: You agree not to:

  • Use the Website for any unlawful purposes.

  • Interfere with the Website’s operation or security.

  • Post or transmit malicious software or harmful content.

 

2. Product Information and Availability

2.1. Product Descriptions: We strive to provide accurate descriptions of our products. However, we do not guarantee that descriptions are error-free or complete.

2.2. Product Availability: All products are subject to availability. We reserve the right to discontinue any product at any time without notice.

2.3. Pricing: Prices listed on the Website are in Indian Rupees (INR) and include applicable taxes unless stated otherwise. We reserve the right to change prices at any time without notice.

 

3. Orders and Payments

3.1. Placing an Order: By placing an order, you agree to purchase products in accordance with these Terms. All orders are subject to acceptance and availability.

3.2. Payment: We accept payment via credit/debit cards, UPI, Paytm, Google Pay, and other payment methods listed on the Website. Payment must be made in full at the time of order.

3.3. Order Confirmation: Once your order is placed, you will receive a confirmation email. This email is not a guarantee of order acceptance, which remains at our sole discretion.

3.4. Cancellations: Orders can be cancelled before dispatch. Refunds for cancelled orders will be processed as per our refund policy and in compliance with the Consumer Protection Act, 2019. For more details, please visit our Cancellation and Refund section.

 

4. Shipping and Delivery

4.1. Shipping: We ship products within India. Shipping charges and estimated delivery times will be displayed at checkout.

4.2. Delivery: We are not liable for delays caused by unforeseen circumstances. Ensure accurate delivery information is provided to avoid issues.

4.3. Risk of Loss: The risk of loss or damage passes to you upon delivery of the product.

 

5. Returns and Refunds

5.1. Returns: Products can be returned within 7 days of delivery if they are defective/damaged. Items must be unused, with tags intact, and in original packaging.

5.2. Refunds: Refunds will be processed within 7-10 business days after the returned item is received and inspected. Refunds will comply with applicable provisions under the Consumer Protection Act, 2019.

  • 5.3. Non-Returnable Items: Items that are not in their original state/items without the original tag intact

 

 

6. Intellectual Property

6.1. Ownership: All content on the Website, including text, images, logos, and graphics, is owned by or licensed to Perfetite. You may not reproduce, distribute, or modify any content without our prior written consent.

6.2. Trademarks: “Perfetite” is a trademark of Perfetite. Any unauthorised use is prohibited.

 

7. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from your use of the Website or purchase of products. Our total liability is limited to the amount paid for the product in question.

 

8. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

 

9. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting on the Website. Continued use of the Website constitutes acceptance of the updated Terms.

 

10. Contact Us

For questions or concerns regarding these Terms, please contact us:

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