Shipping and Delivery
At Perfetite, we strive to ensure your shopping experience is smooth and hassle-free. Please review our Shipping and Delivery Policy to understand how we manage the shipment and delivery of your orders.
1. Shipping Locations
1.1 Domestic Shipping:
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We currently ship across India. A domestic order is dispatched within 2-3 business days.
1.2 International Shipping:
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At the moment, we do not offer international shipping.
2. Shipping Charges
2.1 Standard Shipping:
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Shipping charges, if applicable, will be displayed at checkout based on your delivery location and the weight of the order.
2.2 Free Shipping:
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Free shipping is available on orders exceeding a specified amount, as indicated on our Website.
3. Order Processing
3.1 Processing Time:
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Orders are processed within 2-3 business days after payment confirmation.
3.2 Order Confirmation:
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Once your order is processed, you will receive a confirmation email with the shipping details.
4. Delivery Time
4.1 Estimated Delivery Time:
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Standard delivery times vary between 7-8 business days, depending on your location.
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Public Holidays may affect delivery times.
4.2 Delays:
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While we aim to deliver within the specified timeframe, delays may occur due to unforeseen circumstances, such as weather, holidays, or logistical issues. We appreciate your patience in such cases.
5. Tracking Your Order
5.1 Tracking Details:
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Once your order is shipped, you will receive an email with a tracking number and instructions to track your order.
5.2 Assistance:
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If you encounter issues with tracking your order, please contact us at perfetitebypradnya@gmail.com or call us at +91 7758807155.
6. Failed Deliveries
6.1 Incorrect Address:
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Please ensure the delivery address is accurate. Perfetite is not responsible for deliveries made to incorrect or incomplete addresses provided by the customer.
6.2 Missed Deliveries:
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If a delivery is missed due to unavailability, our courier partner may attempt redelivery or contact you for further instructions.
6.3 Unclaimed Packages:
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If a package remains unclaimed and is returned to us, you may need to bear the reshipping cost.
7. Damaged or Lost Shipments
7.1 Damaged Items:
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If your order arrives damaged, please notify us within 48 hours of receiving the package. Provide photos of the damaged item and packaging to expedite resolution. E-mail : perfetitebypradnya@gmail.com, Contact : +91 7758807155
7.2 Lost Shipments:
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If your order does not arrive within the estimated delivery time, please contact us. We will work with our courier partners to locate and resolve the issue.
8. Contact Us
For any shipping or delivery inquiries, please contact us:
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Phone: +91 7758807155
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Email: perfetitebypradnya@gmail.com
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Website: https://www.perfetite.com/